Privacy Policy

01 — Collection

The Information We Gently Collect

To create a piece that is truly yours, we collect only the details needed to bring your vision to life. Nothing more, nothing less.

For your order and account:

• Parent or guardian name
• Email address
• Contact number (optional)
• Billing and shipping address

For your little one's made-to-order outfit:

• Baby's full name
• Age, weight, and measurements
• Baptism or event date
• Fit notes or special requests
• Any order notes you provide at checkout

02 — Use

How We Use Your Information

Your information exists for one purpose: to create, process, and deliver your order with the care it deserves. Specifically, we use it to:

• Confirm and fulfil your order accurately
• Tailor the gown to your baby's exact measurements
• Communicate with you about your order's progress
• Arrange shipping and delivery to your address
• Handle any returns, refund requests, or after-care queries

We do not use your information for targeted advertising, profiling, or any purpose unrelated to your order with us.

03 — Handcrafted

Made Just for You

Every gown is handcrafted after your order is placed — made to measure, made with intention. The details you provide are woven into the creation process itself.

Because each piece is made to order, we do ask for accurate measurements and timely communication so your little one's gown arrives exactly as you envisioned it, and on time for their special day.

04 — Sharing

Your Privacy, Always Respected

We will never sell, rent, or trade your personal information to any third party. Your details are yours. The only exceptions are the trusted service providers who help us fulfil your order:

• Payment processors, solely to complete your transaction
• Courier and shipping partners, to deliver your order
• Our e-commerce platform (WooCommerce / WordPress), which powers the store

These partners are bound by their own privacy commitments and only receive the minimum information required to do their job.

05 — Security

Keeping Your Information Safe

Your information is stored securely through our platform. We use SSL encryption on all pages, and we regularly review our processes to ensure your data is protected.

While no system can guarantee absolute security, we take every reasonable precaution to safeguard what you share with us.

06 — Your Rights

Access, Update or Delete

You have the right to access the information we hold about you, request corrections, or ask us to delete it entirely. If you've created an account, you can update most details directly in My Account.

For anything else — including full data deletion requests — simply reach out to us directly. We'll respond promptly and with care.

07 — Cookies

Cookies & Site Data

Our website uses cookies to remember your cart, keep you logged in, and understand how visitors use the site. These are standard for any WooCommerce-powered store.

You can adjust cookie preferences through your browser settings at any time. Disabling certain cookies may affect your shopping experience.

08 — Contact

Questions? We're Here.

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please don't hesitate to reach out.